Dynamics 365 Contact Center Videos

Introducing a new era of AI in Dynamics 365 Business Central

Mike Morton (Vice President, Dynamics 365 Business Central) introduces the latest Business Central 2024 release wave 1 in this informative vid...

Guided selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

This video dives into how business process checklists in Dynamics 365 CRM can be used to assist in guided selling and ensure process complianc...

AI Builder Business Card Reader

This video showcases the capabilities of the AI Builder Business Card Reader, a tool designed to simplify the process of managing and organizi...

Subscriptions, Auto-renewals, and SaaS metrics within Microsoft Dynamics 365 CRM

If you're interested in understanding subscriptions, auto-renewals, and SaaS metrics within Microsoft Dynamics 365 CRM, this video is for you....

Dynamics 365 Wave 2 2024: Top 10 Features You Need to Know

Using Advanced Lookup with Modern Advanced Find for Dynamics 365 and Power Apps

This video tutorial provides a detailed demonstration on how to effectively utilize the advanced lookup feature in Dynamics 365 and Power Apps...

Get started with the Sales Order Agent for Dynamics 365 Business Central

New Omnichannel App : Live Chat for Dynamics 365 - Transform Website Visitors into Leads Instantly!

QuickBooks Online & Dynamics 365 CRM Online Integration - Get a 360-degree view of Customer Data!

This video introduces viewers to the power of integrating QuickBooks Online and Dynamics 365 CRM Online to achieve a comprehensive view of cus...

WhatsApp Integration with Dynamics 365 CRM – A Powerful Tool for Improving Customer Engagement!

If you're looking to enhance customer engagement, integrating WhatsApp with Dynamics 365 CRM can prove to be a powerful tool. This collaborati...