Dynamics 365 Contact Center Videos

Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This post is about how Copilot in Microsoft Dynamics 365 Customer Service can assist in streamlining customer service by providing exemplary s...

Build 2024 announcements related to Copilot for Microsoft 365

In this video, Isaac Vargas Chacon, Product Manager of the Copilot for Microsoft 365 Developer Center, provides an overview of the Build 2024 ...

Fix It Forward Ministry leverages Microsoft Dynamics 365 in their non-profit mission

Fix It Forward Ministries has been able to carry out their non-profit mission more efficiently with the help of Microsoft Dynamics 365 and Pow...

The BEST WhatsApp Integration App for CRM | WhatsApp4Dynamics

How to create and send a Microsoft Teams Meeting from Microsoft Dataverse or Dynamics 365

This is a tutorial on how to create and send a Microsoft Teams Meeting directly from Microsoft Dataverse or Dynamics 365. This feature is a gr...

Stay Updated with CRM Events Leverage Event Based Alerts in Dynamics 365 CRM

Adapt faster with Dynamics 365 Business Central | Mike Morton

In this video, Mike Morton introduces the latest features that can help businesses adapt faster using Dynamics 365 Business Central 2023 relea...

Filter lookup field values using another lookup field in Dynamics 365 or Dataverse Power Apps form

This video tutorial walks you through how to filter lookup field values using another lookup field in Dynamics 365 or Dataverse Power Apps for...

Enhance Dynamics 365 CRM Visualization Experience with New-Age Data Visualization Apps!

If your business uses Dynamics 365 CRM, you can enhance the visualization experience for your team with new-age data visualization apps. By do...

Drag and Drop Email and its Attachments from Outlook to cloud storage with Dynamics 365