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Dynamics 365 Contact Center Podcast Episodes

Dynamics 365 Contact Center

Copilot now included with Word, Excel, PowerPoint, Outlook & OneNote | Microsoft 365 & Office 365

Work efficiently using Microsoft 365 Copilot Chat, now available directly in Word, Excel, PowerPoint, Outlook, and OneNote for everyone with a...

10 months ago

In Episode 290, Ben and Scott discuss how you can transition from a Microsoft 365 administrator at a single organization to becoming a managed...

4 years ago

Welcome to Episode 424 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott dig into the newly announced Microsoft 365 E7 ...

4 months ago

Welcome to Episode 401 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben Stegink and Scott Hoag dive into the intricacies of impleme...

1 year ago

Welcome to Episode 421 of the Microsoft Cloud IT Pro Podcast. In this episode Ben sits down for a conversation with Frank Lesniak, the lead...

6 months ago

Bring AI agents directly into your daily workflows with Microsoft Agent 365. Agents have their own identity, email, OneDrive and Teams presenc...

8 months ago

Emre Kiciman shares how some keen observations and a desire to have front-end impact led him to make the jump from systems and networking to c...

2 years ago

In Episode 338, Ben comes back from vacation which prompts Scott to start a discussion on mailbox management tips before they move on to some ...

3 years ago

Roll out Microsoft Copilot for Microsoft 365 at scale in three quick steps. See the methods for each to efficiently enable Copilot services: ...

2 years ago

This week Jeremy Thake and Paul Schaeflein spoke to Jennifer Lu, a Principal Product Manager on the Outlook team. Jennifer talked about the an...

3 years ago