Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions
We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing i...
We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing i...
We are announcing new features for the Dynamics 365 expense management mobile app for Dynamics 365 Project Operations. These features will rea...
Dataflows were (rightly?) considered "the slowest and least performant option" for ingesting data into Power BI/Microsoft Fabric. However, thi...
A recent change has exposed the applications used by the My Sign-ins portal for use in conditional access policies. This article discusses the...
Discover the top key features of notebooks in Microsoft Fabric.
Discover the top key features of notebooks in Microsoft Fabric.
Discover the top key features of notebooks in Microsoft Fabric.
Did you know you can disable a flow action without removing it entirely by turning on the Enable Static Result toggle? When the flow runs, thi...
Configuring text messages in Dynamics 365 Sales enables sales teams to communicate with customers via SMS directly from the system, creating a...
Hi, Readers.Dynamics 365 Business Central 2025 wave 2 (BC27) is generally available. More details: General Available: Dynamics 365 Busine...
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