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Dynamics 365 Contact Center Podcast Episodes

Dynamics 365 Contact Center

Episode 299 – Scott’s Ode to the Stream Deck

In Episode 299, Ben lets Scott tell him all about his love of the Stream Deck and how he uses it to make remote work easier. Like what you he...

3 years ago

Get an inside look at how large language models (LLMs) work when you connect them to the data in your organization. See what makes this possib...

3 years ago

In Episode 326, Ben and Scott take on a listener question about ways to run study groups using Microsoft Teams to study for certifications (or...

3 years ago

In Episode 358, Ben and Scott talk about Ben's new Teams-certified Poly Sync, a new teleprompter Scott ordered, and Amazon's investment in Mic...

2 years ago

Welcome to Episode 404 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott discuss the latest change Microsoft has rolled ou...

1 year ago

In Episode 288, Ben and Scott tour the OneDrive Sync Reports preview, talk about some new assessments available from the PNP project for Share...

4 years ago

In Episode 275, Scott sits down with Karl Rautenstrauch, a Principal Product Manager at Microsoft to discuss the new Azure File Migration prog...

4 years ago

In Episode 338, Ben comes back from vacation which prompts Scott to start a discussion on mailbox management tips before they move on to some ...

3 years ago

In Episode 335, Ben and Scott discuss some of the trials and tribulations of Office 365 and Microsoft 365 licensing. Specifically, some intric...

3 years ago

Welcome to Episode 415 of the Microsoft Cloud IT Pro Podcast. Ben and Scott discuss the major announcements from Microsoft Ignite 2025, focusi...

8 months ago