Dynamics 365 Contact Center Videos

Copilot in Microsoft Viva Sales

This demo video showcases the revolutionary capabilities of the Copilot feature in Microsoft Viva Sales, which utilizes generative AI to trans...

Creating Custom Case Studies for Waterdeep Trading Co | Using Microsoft Copilot

In this video, the creator explores the capabilities of the Office Copilot while working on a project for the Waterdeep Trading Company. The g...

CX Reimagined Judson Althoff speaks to reimagining the customer experience

In this video, Judson Althoff discusses the concept of reimagining the customer experience. As the Executive Vice President of Microsoft's Wor...

Bridging Cultures and Code in a Tech Career Odyssey with Rachel Irabor's Power Platform Mastery

Set Default Value v/s Set Field Value in Business Rules in Dataverse Dynamics 365 and Power Apps

How to Increase Productivity by Unifying Sales & Marketing in CRM with ClickDimensions.

In this video, you'll learn how to unify your sales and marketing efforts in CRM with the help of ClickDimensions, a popular marketing automat...

Navigating Tech with Komi Siabi: From Web Development to Dynamics 365 and the Journey to Becoming an

The BEST WhatsApp Integration App for CRM WhatsApp4Dynamics

Undo CRM Mistakes Joyfully Now🎄#AdventWithInogic #advent #day8

Terho Antila on The MVP Show

In this episode of The MVP Show, Terho Antila opens up about his life, hobbies, and country of origin. The show notes provide a brief introduc...