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Dynamics 365 Contact Center Podcast Episodes

Dynamics 365 Contact Center

Declarative agents update

Jeremy Thake catches up with Andrew Connell to talk through the latest updates you can work with now in Declarative agents inside of Microsoft...

1 year ago

Manage your data access effectively while using Microsoft 365 Copilot. Navigate the SharePoint admin center to adjust site privacy settings, e...

1 year ago

In this podcast episode, Gemma Milne speaks with Carol Van Den Hende, Senior Digital Transformation Director at Mars, Inc., about creating a h...

4 years ago

In this episode, Russell and Evan explore the preview Azure API Center with Julia Kasper, Microsoft's Product Manager. They delve into the fea...

2 years ago

Aanchal Gupta, Vice President for Microsoft Azure, joins Ann on today's episode of Afternoon Cyber Tea. Aanchal is an executive with more than...

4 years ago

In this podcast episode, Gemma Milne interviews Dan Montroy and Steven Andersen, principals at MADGI, a leading interior design firm. They tal...

5 years ago

Gerry Murray, a Research Director at IDC, joins Gemma Milne in a discussion about the evolution of digital selling and sales strategies in a h...

5 years ago

In this podcast episode, the hosts explore the reasons why an organization may require multiple SharePoint Syntex Content Centers. As SharePoi...

4 years ago

In this episode, Gemma Milne interviews Annie Gullingsrud, Chief Strategy Officer at EON, about the intersection of connected products and the...

4 years ago

In this podcast, host Gemma Milne chats with Liz Miller from Constellation Research about the importance of capturing the voice of the custome...

4 years ago