Microsoft Dynamics 365 & Power Platform Posts

Microsoft Teams: Queues app on Teams mobile

Manage call queues and engage with customers wherever work takes you. The Queues app on Teams mobile enables on the go workers to stay connect...

SharePoint: Lists as a knowledge source for agents in SharePoint and OneDrivea

We’re introducing support for Microsoft Lists as a knowledge source for custom agents in SharePoint and OneDrive. These custom agents can now ...

Conditional Access Policies are the Best Way to Block Access to Microsoft 365

Conditional access policies are very powerful. A beta feature appears to support time-limited blocks, but maybe the new feature is not needed ...

AI at Scale: The Return on Intelligence | Microsoft at MWC

From AI Potential to Real-World Impact 

AI is advancing rapidly, but most organizations are struggling to keep pace. That gap is currently the most important thing to understand when...

Extract Website Data With Computer Use In Copilot Studio

In Copilot Studio you can use the Computer Use tool to extract data from a ... The post Extract Website Data With Computer Use In Copilot Stud...

Business Central 2026 release wave 1 (BC28): Financial Report Statuses and Financial Report Categories

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...

How to Simplify Document Signing in Dynamics 365 CRM with AppsHost eSign

Organizations using Microsoft Dynamics 365 Sales often want a faster way to generate, send, sign, and manage documents without forcing users t...

Copilot Studio Knowledge Optimization to Improve Accuracy