Microsoft Dynamics 365 & Power Platform Posts

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A Microsoft Partner's Take on the New IDC Research Report on Frontier Firms Leading the AI Revolution

I recently read through an IDC research brief commissioned by Microsoft on what separates AI leaders from everyone else. A lot of it confirmed...

Trigger post-call actions using caller hang-up events 

In contact centers, a voice conversation does not end when the call disconnects. That’s when critical work begins – loggin...

Microsoft Power Platform 2026 Release Wave 1: What Copilot and Agents Mean for Dynamics 365 Customer Engagement

In conversations with organizations over the past several months, a consistent question has started to surface: how do we actually use these A...

Organizational success with AI Agents real world case studies

Don't Turn on Copilot Yet: Prep Your Data First

Scale Azure Storage: Ultra Disk, Blob Storage, Azure Container Storage

Power Platform – April 2026 – Screenshot Summary

Community Call Highlights   Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...

Microsoft Copilot Studio | 2026 Release Wave 1

Microsoft Power Pages | 2026 Release Wave 1