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Microsoft Dynamics 365 Business Central: Latest articles

Dive into the world of Microsoft Dynamics 365 Business Central with our curated collection of blogs. Stay informed about the latest updates, tips, and best practices to optimize your business processes and drive success with Business Central.

Why Plugin Depth Matters in Dynamics CRM

Plugin development in Dynamics CRM is one of the most advanced and intricate components, requiring deep expertise in the platform's event pipe...

6 months ago

Dynamics 365 Field Service : Schedule work orders by using the schedule board and schedule assistant

Field service operations rely heavily on effective scheduling to ensure the right technician is assigned to the right job at the right time. I...

6 months ago

Introducing the Customer Intent Agent in Dynamics 365 – Part 2

Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...

7 months ago

Introducing the Customer Intent Agent In Dynamics 365 – Part 1

You might remember my article from February, where I gave a sneak peek at the new features coming in the 2025 Release Wave 1 for Dynamics 365 ...

7 months ago

Try the first-party WhatsApp channel in Dynamics 365 Contact Center

In today’s digital landscape, the success of customer service on social media hinges on the quality of care provided to customers. It...

1 year ago

{Do you know} Prevent duplicate emails to shared email addresses on Dynamics 365 Customer Insights

Hello Everyone,Today I am going to share my thoughts on Preventing duplicate emails to shared email addresses on Dynamics 365 Customer Insight...

1 year ago

{How to} Configure custom card for the inbox dynamics 365 Omnichannel

If you're looking to configure custom card settings for your inbox on Dynamics 365 Omnichannel, then this tutorial is for you. In it, you'll l...

1 year ago

Timeline Updates

Dynamics 365's timeline control is a valuable tool that provides users with a comprehensive view of every interaction with a particular entity...

2 years ago

How to convert business process flows to a visio file format?

If you're looking for a way to efficiently convert your business process flows into Visio file format, you're in luck! Simply follow these ste...

3 years ago

Generic updates in 2022 Release Wave 2

In this post, the author sheds light on some of the updates that have been made to the Dynamics 365 applications in the 2022 Release Wave 2. W...

3 years ago

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Microsoft Dynamics 365 Business Central: Latest articles

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