Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in

We are announcing the ability to enable service representative’s microphones to be connected prior to calls beginning in Dynamics 365 Co...

M365 Admin 1 year ago 9

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Outlook will add a visual indicator on profile cards to identify external email participants, enhancing security and reducing accidental data ...

M365 Admin 1 year ago 11

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SharePoint introduces a new Workflows experience aligned with Teams, powered by Power Automate, for streamlined automation in lists, libraries...

M365 Admin 1 year ago 4

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Microsoft 365 is introducing a new admin control for tenant-level management of org-wide sharing links for user-built Copilot agents. Rolling ...

M365 Admin 1 year ago 16

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Microsoft Loop Pages will be integrated as tabs in Teams channels, allowing creation, editing, sharing, and mobile viewing. Rolling out from S...

M365 Admin 1 year ago 8

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Microsoft 365 is introducing a new service listing, Microsoft 365 Copilot Chat, in Service health and Message center to improve communication ...

M365 Admin 1 year ago 10

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Viva Connections will send weekly Microsoft Teams notifications starting late August 2025, reminding users of unread SharePoint news from the ...

M365 Admin 1 year ago 12

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Microsoft Viva Insights introduces a new Power BI report for Microsoft 365 Copilot declarative agents, providing leaders and admins with adopt...

M365 Admin 1 year ago 31

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Microsoft 365 Copilot in PowerPoint will soon allow referencing Microsoft Loop components in presentations, enhancing collaboration and conten...

M365 Admin 1 year ago 18

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Viva Engage public discussion posts will appear in Microsoft 365 enterprise searches on Office.com, SharePoint.com, and Copilot Search startin...

M365 Admin 1 year ago 2

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