Microsoft Dynamics 365 & Power Platform Articles

Article

Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labels

We are announcing the ability to control AI insights generation with meeting sensitivity labels in Microsoft 365 Copilot for Sales. This featu...

M365 Admin 4 months ago 4

Article

We are announcing the ability to configure admin settings for meeting AI insights sharing governance in Microsoft 365 Copilot for Sales. This ...

M365 Admin 4 months ago 2

Article

We are announcing the ability to surface recommended next steps for agents in Dynamics 365 Customer Service. This feature will reach general a...

M365 Admin 4 months ago 4

Article

We are announcing the ability to enhance the timeline with AI-driven filtering and attribution in Dynamics 365 Customer Service. This feature ...

M365 Admin 4 months ago 4

Article

We are introducing the ability to control Power Pages components using client APIs in Power Pages. This feature will reach general availabilit...

M365 Admin 4 months ago 4

Article

We are announcing the ability to cancel voice consult with an external number in Dynamics 365 Contact Center. This feature will reach general ...

M365 Admin 4 months ago 2

Article

We are announcing the ability to use the SMS channel to engage with customers proactively in Dynamics 365 Contact Center. This feature will re...

M365 Admin 4 months ago 1

Article

We are announcing the ability to enable secure server-side logic in Power Pages. This feature will reach general availability on April 30, 202...

M365 Admin 4 months ago 3

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We are announcing the ability to find, filter, and sort records using natural language queries directly within smart grid through Copilot Sear...

M365 Admin 4 months ago 2

Article

We are announcing the ability to mark a task as complete from the grid view in Dynamics 365 Project Operations. This feature will reach genera...

M365 Admin 4 months ago 2

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