Recent records component and show customer details in the side pane in Dynamics 365 CRM Customer Service
In this article, We will discover more about the brand-new feature that Microsoft unveiled in the 2023 Release Wave 1. The recent records component allows users to view related cases on a form. Compared to the old grid, this component has better visualization of the record list. Also, we will see how we can see… Read More »
The post Recent records component and show customer details in the side pane in Dynamics 365 CRM Customer Service first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.
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