How a US Technology Distributor Eliminated CRM Blind Spots with Dynamics 365 Relationship Mapping

In complex B2B sales, deals are rarely won through a single contact – they’re won through networks of decision-makers, influencers, and stakeholders. Yet most CRM systems, including Dynamics 365, present this data in flat lists, making it difficult to understand who influences whom and how deals actually move forward. That’s where Map My Relationships – changes… Read More »

The post How a US Technology Distributor Eliminated CRM Blind Spots with Dynamics 365 Relationship Mapping first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.