Microsoft Viva Sales generative AI experience

Microsoft Viva Sales introduces a new generative AI (artificial intelligence) experience to revolutionize email communication for sellers. With this advanced feature, sellers can improve the content and timing of their emails to better engage prospects and customers, leading to increased sales.

The generative AI experience powered by Microsoft Viva Sales uses machine learning models to analyze sales reps' past communication patterns and craft personalized email templates that capture the essence of their unique writing style and language. By automatically suggesting suggested content based on the customer's behavior, the tool ensures that sales reps remain timely and effective in their outreach efforts.

This innovative email communication feature is set to transform the sales industry, empowering sales reps to send targeted and meaningful emails at scale that drive better results than ever before.

Check out the video to learn more about this exciting new feature from Microsoft Viva Sales.