Experiencing Data Latency issue in Application Insights - 06/10 - Resolved
We've confirmed that all systems are back to normal with no customer impact as of 6/14, 04:00 UTC. Our logs show the incident started on 5/24, 13:33 UTC and customers using Application Insights who have configured their own Storage accounts to be used by the Application Insights Profiler and Snapshot Debugger (Bring Your Own Storage - BYOS) may have experienced data gaps and incorrect alert activation.
- Root Cause: The failure was due to code defect in our earlier deployment and a hotfix was rolled out to mitigate this issue
- Incident Timeline: 20 days, 14 Hours & 27 minutes - 5/24, 13:33 UTC through 6/14, 04:00 UTC
-Robin Paul
- Next Update: On 06/14/2022
Customers with Application Insights components who have configured their own Storage accounts to be used by Application Insights Profiler and Snapshot Debugger (Bring Your Own Storage - BYOS), may have experienced intermittent data gaps and incorrect alert activation.
- Impact Start time: 5/24/2022 13:33 UTC
- Impacted Region: Global
- Root cause: We have identified a code defect in our earlier deployment which caused the issue.
- Work Around: We’re rolling out a hotfix deployment to mitigate and expect that this will take at least 48 hours to complete. The next update will be provided in 24 hours, or as events warrant.
- Next Update: Before 06/11 00:00 UTC
-Vignesh
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