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Experiencing Data Access Issue in Azure portal for Log Analytics - 07/13 - Resolved

Experiencing Data Access Issue in Azure portal for Log Analytics - 07/13 - Resolved
Final Update: Wednesday, 13 July 2022 13:00 UTC

We've confirmed that all systems are back to normal with no customer impact as of 7/13, 12:30 UTC. Our logs show the incident started on 7/13, 11:05 UTC and that during the 1 hour 25 minutes that it took to resolve the issue, some of customers using Log Analytics and Azure sentinel may have experienced data access issue and delayed or missed alerts in Australia Southeast region.
  • Root Cause: The failure was due to dependent backend service which Azure Log Analytics relies upon became unhealthy.
  • Incident Timeline: 1 Hours & 25 minutes - 7/13, 11:05 UTC through 7/13, 12:30 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Ashok

Initial Update: Wednesday, 13 July 2022 12:07 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers using Log Analytics and Azure sentinel may experience data access issue and delayed or missed alerts in Australia South East.
  • Work Around: None
  • Next Update: Before 07/13 14:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Ashok

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