Dynamics 365 Sales – Improve sales efficiency with Sales Qualification Agent’s email validation

We are announcing the ability to use the Sales Qualification Agent to validate email addresses in Dynamics 365 Sales. This feature will reach general availability on October 1, 2025. How does this affect me? Admins will be able to specify the email field on the lead form that the Sales Qualification Agent validates in its settings. Sellers will be able to use the information validated by the Sales Qualification Agent to: Verify that the email address associated with the lead is a valid email address. Check if the email address is categorized as a work email or personal email. Update the validity and categorization of the email address if the assessment made by the agent is incorrect. What action do I need to take? This message is for awareness and no action is required. If you would like more information on this feature, please visit Sales Qualification Agent overview. Message ID: MC1146561

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