Duplicate Detection for leads (Preview) – Dynamics 365 Sales

Dynamics 365 Sales – Engage leads with deeper knowledge by connecting any data source to Sales Development agent

We are announcing the ability to engage leads with deeper knowledge by connecting any data source to a Sales Development agent in Dynamics 365...

Dynamics 365 Sales – Connect Fabric Lakehouse data to AI‑powered sales research

We are announcing the ability to connect Microsoft Fabric Lakehouse data to AI-powered sales research in Dynamics 365 Sales. This feature will...

Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid

We are announcing the ability to find, filter, and sort records using natural language queries directly within smart grid through Copilot Sear...

Dynamics 365 Sales – Boost decision making by using Visualize with Copilot

We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach...

Dynamics 365 CE: Known Issues Creating Word Templates

A classic feature worth revisiting, today’s focus is Word Templates in Dynamics 365 CE/CRM. This tool remains a powerful option available for ...

Org. Chart Dynamics 365 Sales

Dynamics 365 Sales – Improve opportunity context with AI-based data enrichment

We are announcing the ability to improve the context for opportunities with AI-based data enrichment in Dynamics 365 Sales. This feature will ...

Dynamics 365 Sales – Modern, in-flow email template picker for Sequences

We are announcing a modern, in-flow email template picker for Sequences within Dynamics 365 Sales. This feature will reach general availabilit...

Dynamics 365 Sales – Get additional Dataverse storage capacity

We are announcing additional Dataverse storage capacity for Dynamics 365 Sales. This change will reach general availability on April 15, 2026....

Dynamics 365 Sales – Close simple deals using Deal Close Agent to generate quotes and complete orders

We are announcing the ability to close simple deals using Deal Close Agent to generate quotes and complete orders in Dynamics 365 Sales. This ...