Integrate Field Service bookings with Outlook and Teams 

Microsoft is introducing a powerful new Exchange Integration feature in Dynamics 365 Field Service, designed to seamlessly sync work order bookings with Outlook and Teams calendars. This feature lets technicians see their work assignments, personal appointments, and other work meetings in one place. With this integration, work order bookings from Dynamics 365 Field Service will automatically appear on resources’ Outlook and Teams calendars, provided they are set up for syncing.

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