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AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public preview

AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public preview

Great customer service depends on delivering great personalized experiences. To meet these expectations, companies need to commit to keeping up with ever-evolving customer needs across every stage of that journey.

The post AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public preview appeared first on Microsoft Dynamics 365 Blog.

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