Export exact copies of emails sent, including personalisation and conditional content, from Customer Insights - Journeys
This post will show you how to export the exact copies of emails from
Dynamics 365 Customer Insights - Journeys using Power Automate with the new
marketing email API. It takes the feature switch ‘Show exact copy of sent
emails’ to the next level!
Why you might want to do this? Well I’m not here to sell it to you, but
here are some suggestions as per the release notes:
* Maintaining accurate records of customer communications
* Legal compliance
* Resolving disputes
* Managing customer relationships
* Quality assurance
* Operational efficiency
* Data analysis
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