Articles - Amey Holden | ABC Enthusiast & Power Platform Specialist

Automated weekly product emails in Customer Insights - Journeys

How to automatically and dynamically generate email content in Customer Insights - Journeys using product data in Dataverse No power automate...

10 days ago

Export exact copies of emails sent, including personalisation and conditional content, from Customer Insights - Journeys

This post will show you how to export the exact copies of emails from Dynamics 365 Customer Insights - Journeys using Power Automate with the...

1 month ago

Segments in Customer Insights - Journeys: Bulk delete with Power Automate

Currently its not possible to delete segments more than one at a time from the view in Dynamics 365 Customer Insights - Journeys. Why? I don’...

1 month ago

Marketing to Leads and Contacts without duplicate sends in Customer Insights - Journeys

How can I send a marketing email to a segment of Leads and Contacts without sending an email to the same email address twice? Journeys an...

4 months ago

Event Waitlist Journeys & Triggers

Event waitlists have arrived for Customer Insights - Journeys which means self service event cancellation and automated (or manual) registrat...

5 months ago

Event Waitlist Journeys & Triggers

Event waitlists have arrived for Customer Insights - Journeys which means self service event cancellation and automated (or manual) registrat...

5 months ago

Event Registration Cancellation Form Styling in Customer Insights - Journeys

The much awaited ‘Event registration cancellation’ feature for Customer Insights - Journeys is here which means organizers and attendees canc...

6 months ago

Reuse a Single Email for all your Event Invitations in Customer Insights - Journeys

How to use a trigger based journey to send event invitations to a segment of your choice, for any event. The invitation email content is aut...

7 months ago

Create a Case or a Lead from a marketing form in Customer Insights - Journeys

Many websites have a generic ‘contact us’ form on their website which could serve a variety of purposes, some of these may be lead such as en...

7 months ago

Create Form Submission and Event Registration Summaries in Customer Insights - Journeys

Form submissions and event registrations for Customer Insights - Journeys capture important information that is often way harder to find than...

10 months ago