Articles - Amey Holden | ABC Enthusiast & Power Platform Specialist

Event Registration Cancellation Form Styling in Customer Insights - Journeys

The much awaited ‘Event registration cancellation’ feature for Customer Insights - Journeys is here which means organizers and attendees canc...

1 day ago

Reuse a Single Email for all your Event Invitations in Customer Insights - Journeys

How to use a trigger based journey to send event invitations to a segment of your choice, for any event. The invitation email content is aut...

1 month ago

Create a Case or a Lead from a marketing form in Customer Insights - Journeys

Many websites have a generic ‘contact us’ form on their website which could serve a variety of purposes, some of these may be lead such as en...

1 month ago

Create Form Submission and Event Registration Summaries in Customer Insights - Journeys

Form submissions and event registrations for Customer Insights - Journeys capture important information that is often way harder to find than...

4 months ago

Set ‘Regarding’ to any (eligible) table in single update action in Power Automate

A helpful little tip for working with the ‘Regarding’ column in Dataverse Activities & Notes with Power Automate. Setting the value of the ‘...

4 months ago

Filtering on Lookups in Triggers, Journey Branches and Email Content in Dynamics 365 Customer Insights - Journeys

How to filter in Journey triggers, branches and email content with Lookup column values, rather than filtering on the name of the lookup and ...

7 months ago

Lead and Contact form Insights tab in Customer Insights - Journeys (without editing Form XML)

The Insights tab for Leads & Contacts in Customer Insights - Journeys shows marketing interaction data (email opens/clicks, form visits/fills...

7 months ago

List, Filter and Delete Flows in Power Automate

A simple little flow that can be used to list and filter flows, to do whatever you wish, and in the example of the dreaded CXP_ gremlin spawn...

7 months ago

Manage Email Bounces on Lead or Contact Views & Forms in Dynamics 365 Customer Insights - Journeys

How can we manage email bounces in Customer Insights - Joruneys? How about a last bounce date and reason on each Lead/Contact with email deli...

8 months ago

Time Zone Labels in Dynamics 365 Customer Insights - Journeys Events

There is a magical The ‘Event time zone’ field in Dynamics 365 which is used for Events in Customer Insights - Journeys. Technically speaking...

9 months ago