Loading...
D365Hub
Categories
Azure
Azure
Dynamics 365
Customer Service
Dynamics 365 BC
Dynamics 365 CE
Dynamics 365 F&O
Dynamics 365 Field Service
Dynamics 365 Marketing
Dynamics 365 PSA
Dynamics 365 Sales
Microsoft 365
Graph
Microsoft 365
Sharepoint
Teams
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages / Portal
Power Platform
Power Virtual Agent
Blogs
YouTube channels
Podcast shows
Sign in
Home
Posts
Omnichannel for Customer Service – Voice Channel Surveys
Omnichannel for Customer Service – Voice Channel Surveys
Within Microsoft's Omnichannel for Customer Service we can enable post-call surveys. In this post I will investigate how we can configure these surveys on the voice channel.
Learn more
Microsoft Dynamics 365 | NEIL PARKHURST (MVP)
NEIL PARKHURST (MVP)
Share post:
Related
Omnichannel for Customer Service – Test Speaker / Microphone
Omnichannel for Customer Service – Call Quality Surveys
AI-powered innovations enhance customer service with 2024 release wave 1
Sidebar
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
Submit
* Yes, I agree to the
privacy policy