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Omnichannel for Customer Service – Voice Channel Surveys

Omnichannel for Customer Service – Voice Channel Surveys
Within Microsoft's Omnichannel for Customer Service we can enable post-call surveys. In this post I will investigate how we can configure these surveys on the voice channel.

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Microsoft Dynamics 365 | NEIL PARKHURST (MVP)
Microsoft Dynamics 365 | NEIL PARKHURST (MVP)

NEIL PARKHURST (MVP)

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