Power Apps Pricing Explained
Published on:
Learn moreRelated posts
Gold Gets Two Hours: Entitlements in Dynamics 365 Customer Service
Last week we gave cases a countdown clock. This week, a client question that follows almost immediately: "Our gold customers bought twenty sup...
Your Sales Team Does Not Need All of Sales Hub
A sales director I worked with a couple of years ago put it better than any adoption survey ever could: "We only use five of these screens. Wh...
SLAs Your Agents Can Actually See
Every support team I have worked with has a service promise written down somewhere.…
Your Certification Is Retiring. Your Skills Are Not.
A colleague forwarded me a screenshot of his Microsoft Learn transcript last week with a one-line message: "So was that a waste of time?"…
Offline-First Canvas Apps Grow Up: Real-Time Dataverse Access Arrives
A field technician I shadowed on a project once put it perfectly: "The app works great in the parking lot and dies in the basement — and...
Governing Copilot Credits: Consumption Reporting, Allocations, and Hard Stops
Nobody I know has ever been surprised by a fuel bill — the pump shows you the meter running, and you stop when you have had enough…
Delegating Cases to Autonomous Agents: A Decision Framework
A client asked me a question last month that I suspect is being asked in a lot of boardrooms right now…
Dynamics 365 and Power Platform 2026 Release Wave 1: A Mid-Wave Checkpoint
If you work with Dynamics 365 or the Power Platform long enough, you learn that release waves have a rhythm…
Error Handling Patterns Every Cloud Flow Deserves
There are two kinds of cloud flows: the ones with error handling, and the ones that have not failed yet…
Designing Case Routing Queues That Agents Actually Trust
You can tell how much a service team trusts its routing by how often agents cherry-pick from the queue…