Discover Microsoft Dynamics 365 and Power Platform's latest updates

Hidden Office 365 Features to Boost Productivity

This guide highlights key Microsoft 365 tools, including Microsoft Teams, Groups for Office 365, OneDrive for Business, and Sway. These tools ...

ICHRA Technology for Benefits Brokers: ForgeXRM Interview with Industry Expert Joe Markland of Enrichly

The employee benefits industry is on the edge of a fundamental shift and most brokers aren't ready for it. ICHRA, the Individual Coverage Heal...

How Kanban Board in Dynamics 365 Makes Your CRM Data Microsoft Copilot-Ready

Every conversation about Microsoft Copilot in Dynamics 365 eventually arrives at the same uncomfortable truth. Copilot is only as good as the ...

Why Sales and Service Teams Are Switching to Agentic CRM

Customer relationship management used to mean one thing: a system of record. Log the call, update the deal stage, move on. That era is ending....

How to Identify Inactive Teams Channels

It's common to find that tenants have many inactive channels in their Teams deployment. Becoming inactive is a natural side-effect of time er...

Introducing Corvus.Text.Json V5: Extended Types

V5 extends the JSON type system with UTF-8 URI and IRI parsing, arbitrary-precision numerics via BigNumber, and first-class NodaTime date/time...

Dynamics 365 Business Central: How to quickly create Production Orders from Sales Orders

Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly create Production Orders from Sales Orders. Yo...

Andy Doyle: Let 15,000 agents bloom

When market research firm Kantar handed Copilot licenses to every employee, chaos and creativity erupted. Andy Doyle, Chief People and Agent O...