Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle
Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention. With these challenges top of mind, we have continually invested in Microsoft Dynamics 365 Field Service as a solution to meet the growing requirements of field service management (FSM) operations.
The post Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle appeared first on Microsoft Dynamics 365 Blog.
Published on:
Learn moreRelated posts
Transform dispatching in Dynamics 365 Field Service with Scheduling Operations Agent
When optimizing the schedule, the agent considers existing bookings as well as additional unfulfilled requirements. You can influence the sche...
We need to talk about... Dynamics 365 Release Wave 1 2025... Dynamics 365 Field Service
Next, in my blog series, I discuss the updates we can expect for Sales, Marketing, Customer Service, and Field Service. In today's post,...
Enhancing Knowledge Retrieval with Microsoft Copilot Agents in Dynamics CRM and SharePoint
Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses an...
Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams
Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their v...
Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability
We are announcing the Summarize work orders with Copilot in the mobile app feature for Dynamics 365 Field Service. With this feature, technici...
Dynamics 365 Field Service – Configure Copilot summaries in Field Service
We are announcing the configure Copilot summaries in Field Service feature for Dynamics 365 Field Service. This feature will provide admins wi...
Dynamics 365 Field Service – Summarize records with Copilot
We are announcing the Summarize records with Copilot feature for Dynamics 365 Field Service. This feature provides technicians with a quick su...