Teams Phone extensibility for Dynamics 365 Contact Center generally available
We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing customer engagements and empowering organizations to deliver exceptional experiences at scale. The lines separating the unified communications as a service (UCaaS) and contact center as a service (CCaaS) markets are vanishing fast. As organizations accelerate their shift to the cloud, […]
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