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Try the new outbound dialing experience in Dynamics 365 Customer Service 

Try the new outbound dialing experience in Dynamics 365 Customer Service 

The October release of Dynamics 365 Customer Service features a more intuitive, streamlined, and efficient outbound dialing experience.

The post Try the new outbound dialing experience in Dynamics 365 Customer ServiceĀ  appeared first on Microsoft Dynamics 365 Blog.

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