{How to} become MCT Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement step by step instructions

Hello Everyone,

Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform.

Let's get's started.

Step 1: Earn a Qualifying Certification.

To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant certifications are:

1. Microsoft Certified  Dynamics 365 Customer Experience Analyst Associate(Exam MB-280)

• Focus on configuring and customizing Dynamics 365 Sales and Customer Service.
• Ideal if you aim to teach Customer Engagement topics.

2. Microsoft Certified: Power Platform Functional Consultant Associate(Exam PL-200)

• Covers Power Apps, Power Automate, and Dataverse, which are essential for Customer Engagement.

3. Microsoft Certified: Power Platform Developer Associate (Exam PL-400) (for technical trainers).

• Required if you want to train on Power Platform customization and development.

Action: If you don't have these certificcations yet, start with PL-200 or MB-280,  as they are highly relevant.

Step 2: Gain Training Skills

Microsoft requires you to demonstrate training experience. You need one of the following:

• A train- the -trainer qualification (like CompTIA CTT+,  Train-the-trainer course, or a degree in education).
• At least one year of instructional experience in IT, software, or Microsoft-related courses.

Action: If you lack formal training experience, consider getting CompTIA CTT+ or enrolling in a "Train-the-trainer" course.

Step 3: Apply for the MCT Program

Once you have a qualifying certification and training experience, you can apply for MCT through the official Microsoft site:

Apply for Microsoft Certified Trainer (MCT)

• Pay the annual MCT fee (varies by country, usually $1000 or less).
• Submit proof of training experience.
• Pass Microsoft's Verification process.

Step 4: Start Training as an MCT

Once approved. 

• You will be listed in Microsoft's MCT directory.
• Gain exclusive access to Microsoft training materials (Microsoft Learn for Trainers)
• Eligible to teach Microsoft Official Cirriculum (MOC)
• Opportunity to become a Microsoft Certified Trainer Regional Lead.

Recommended Path to MCT for Dynamics 365 CE.

1. Earn PL-200 (Functional Consultant) or MB-280 (Customer Experience Analyst Associate)

2. Get Instructor/Trainer certification (CompTIA CTT+ or Similar).

3. Apply for MCT and pay the fee.

4. Start delivering Microsoft courses officially.

That's it for today.

Stay tuned to my blog.

Malla Reddy Gurram (aka UK365GUY)

Published on: January 29, 2025

MICROSOFT DYNAMICS CRM /365 BLOG

This blog is all about MS DYNAMICS CRM DEVELOPMENT, C# .NET,SQL SERVER

Share post:

Related posts