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Experiencing Alerting failure for Metric Alerts - 07/07 - Resolved

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Experiencing Alerting failure for Metric Alerts - 07/07 - Resolved

Final Update: Thursday, 07 July 2022 07:10 UTC

We've confirmed that all systems are back to normal with no customer impact as of 7/7, 06:05 UTC. Our logs show the incident started on 7/7, 05:20 UTC and that during the 45 minutes that it took to resolve the issue. Some of the customers may have experienced issues with Azure monitor metrics and alerts.
  • Root Cause: The failure was due to the dependent backend service unhealthy.
  • Incident Timeline: 45 minutes - 7/7, 05:20 UTC through 7/7, 06:05 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Surya

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