Enhance Efficiency with the New Queue Items Control in Dynamics 365 Customer Service
The Queue Items control is another addition to the new PCF controls available for Customer Service. This feature allows users to see related queue item details directly within the case, without needing to open them by clicking a button. It makes it much easier to quickly check which queue the case is in and who… Read More »
The post Enhance Efficiency with the New Queue Items Control in Dynamics 365 Customer Service first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.
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