Dynamics 365 Sales – Skills for Copilot Cowork

We are announcing the ability to connect Dynamics 365 Sales to Copilot Cowork with Skills. This feature will reach general availability on June 15, 2026. How does this affect me? Dynamics 365 Sales Skills for Copilot Cowork can help users: Understand customer, opportunity, and pipeline context without manually gathering information from multiple systems. Identify changes, risks, engagement patterns, and areas that require attention. Prioritize work across customers, opportunities, leads, and pipeline activities. Generate recommendations and next-best actions based on available business context. Analyze business performance, pipeline health, and sales execution trends. Support decision-making across individual, team, and organizational sales workflows. What action do I need to take? This message is for awareness, and no action is required. Message ID: MC1392332

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