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Revolutionizing customer support with autonomous case resolution 

Revolutionizing customer support with autonomous case resolution 

In today’s fast-paced digital landscape, customer expectations are higher than ever. They demand swift, accurate, and personalized support—without the friction of long wait times or repetitive interactions. Autonomous case resolution will redefine how support cases are managed and resolved.  What is autonomous case resolution?  Autonomous case resolution is a specialized sub agent within the broader Case Management Agent (CMA) ecosystem.

The post Revolutionizing customer support with autonomous case resolution  appeared first on Microsoft Dynamics 365 Blog.

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