Microsoft Playbooks alternative for Creating Scalable Sales Processes within Dynamics 365 CRM!

Debunking: KingswaySoft Dynamics CRM Source- Output Timezone

Hi! I’m back after so a long hiatus (probably I’ll write the reason for this later 🤣). As [lazy] Developers, we’re most lik...

How to configure donotreply email using Shared mailboxes in Dynamics 365 CE?

This article explains how to create and configure a Shared Mailbox in Microsoft 365 for sending emails to users in Dynamics 365 CE. It details...

Customer ROI with Dynamics 365 Sales

Why Microsoft Dynamics 365 Sales is the Ultimate Tool for Sales Pipeline Optimization

Table of Contents Introduction Sales teams don’t struggle to close deals—they struggle to manage everything that comes before the close.…...

Dynamics 365 Sales | Unable to start free trial

While trying to provision a Dynamics 365 Sales free trial using my work account, I was constantly getting this error ‘We are unable to s...

Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid

We are announcing the find, filter, and sort using natural language with smart grid feature for Dynamics 365 Sales. With this feature users ca...

MWC 2025 Dynamics 365 Sales and Field Service

Enhancing Knowledge Retrieval with Microsoft Copilot Agents in Dynamics CRM and SharePoint

Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses an...

We need to talk about... Dynamics 365 Release Wave 1 for 2025... Dynamics 365 Sales

Next, in my blog series, I discuss the updates we can expect for Sales, Marketing, Customer Service, and Field Service. In today's post,...

{How to} become MCT Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement step by step instructions

Hello Everyone,Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or P...