{Do you know} Generate leads that link to an existing contact in Dynamics 365 Customer Insights

Today I am going to share my thoughts on generating leads that is linked with an existing contact in Dynamics 365 Customer Insights.

Let's get's started.

In Dynamics 365 Customer Insights - Journeys, businesses can generate leads while ensuring they are linked to an existing contact, preventing duplicate records and maintaining a unified customer view.

Lead are generated through web forms, event registration, email interactions, or manual entry.

Capture lead data includes name, email, phone number, or company details.

By automating lead-contact linking, organizations improve data accuracy, optimize lead nuturing, and enhance customer engagement within Dynamics 365.

That's it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)

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