Keep Your Event Communications Relevant with Message Expiration in Dynamics 365 Customer Insights-Journeys

When we automate customer communications, timing plays a crucial role. Imagine receiving a reminder for an event after the session has already started or even ended. Such communications are no longer useful and can create a poor experience for attendees. To address this challenge, Microsoft introduced the Message Expiration feature in Dynamics 365 Customer Insights… Read More »

The post Keep Your Event Communications Relevant with Message Expiration in Dynamics 365 Customer Insights-Journeys first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.