Under the Hood: Building an AI-Driven Storefront with Dynamics 365 Commerce

To power the next generation of omnichannel retail, we have modernized the Dynamics 365 Commerce POS with a new framework built on React and Fluent 2 Design. This modern framework goes beyond a visual refresh - it supports agentic experiences, extensibility, and accessibility compliance.
React provides faster load times, smoother screen transitions, and a more responsive interface, especially on mobile and touch devices, making the experience more intuitive for store associates. The React-based framework sets the foundation for mobile experiences, which translates to a faster checkout resulting in sales conversion and better customer satisfaction.
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