How to Track and Improve Dynamics 365 CRM User Adoption (Step-by-Step Guide)

Investing in Dynamics 365 CRM is easy. Driving adoption across your team? That’s the real challenge. Research shows that over 60% of CRM projects fail to deliver ROI—mainly due to low adoption. You might be asking yourself: Are my sales reps really using CRM every day? Is my customer service team logging cases properly? Do… Read More »

The post How to Track and Improve Dynamics 365 CRM User Adoption (Step-by-Step Guide) first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.