Building reliable voice agents: A practical guide
Learn how to design AI voice agents that handle real conversations, stay reliable under pressure, and scale from prototype to production. The ...
19 days ago
Power Virtual Agents - Blog
Who evaluates the evaluators? The data science behind agent evals
An inside look at the data science and evaluation systems helping teams improve agent quality at scale in Copilot Studio. The post Who evaluat...
1 month ago
Frontier Tuning: Teaching AI to work the way you do
Frontier Tuning introduces a new way to tune AI agents around your organization’s workflows, internal knowledge, and compliance safeguards. Th...
1 month ago
Mistral joins Copilot Studio’s growing lineup of model providers
Copilot Studio adds Mistral Medium 3.5, expanding model choice with in‑region data control, strong multilingual performance, and admin governa...
1 month ago
New and improved: Computer-using agents, a new workflows experience, and real-time voice experiences
Learn what's new in Copilot Studio, May 2026: computer-using agents are now generally available, plus redesigned workflows and Work IQ extensi...
1 month ago
The in-depth guide to managing real-time voice agents at scale
Explore an in-depth guide to managing customer-facing real-time voice agents with Copilot Studio, from governance foundations to production re...
1 month ago
New and improved: Agent governance, intelligent workflows, and connected app experiences
See what's new in Copilot Studio, April 2026: updates to workflows, increased control over agent operations, and an expanded agent usage estim...
2 months ago
Extend AI voice support: Introducing real-time voice agents in Microsoft Copilot Studio
Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations...
2 months ago
Automate business processes with agents plus workflows in Microsoft Copilot Studio
Introducing new capabilities in Microsoft Copilot Studio that help you automate your business processes by mixing AI agents and workflows. The...
3 months ago
New and improved: Multi-agent orchestration, connected experiences, and faster prompt iteration
Learn what's new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance c...
3 months ago
