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Discover Microsoft Dynamics 365 and Power Platform's latest updates

Dynamics 365 Customer Insights – Journeys – Automatic activation of bot protection

On April 1, 2026, bot protection will be enabled in all Customer Insights – Journeys environments. How does this affect me? This change ...

1 day ago

We are announcing the ability to run voice outbound campaigns with proactive engagement in Dynamics 365 Contact Center. This feature will reac...

1 day ago

We are announcing the ability to enable outline level to the tasks in resource assignment view in Dynamics 365 Project Operations. This featur...

1 day ago

We are announcing the ability to create inputs from existing conversations in Microsoft Copilot Studio. This feature will reach general availa...

1 day ago

Creating presentations and adding slides with Copilot in PowerPoint will move from the Sparkle icon to Agent Mode in the Copilot chat pane acr...

1 day ago

We are announcing the ability to use preview dial for high-value proactive engagements in Dynamics 365 Contact Center. This feature will reach...

1 day ago

We are announcing the ability to use the simplified Approvals page in Dynamics 365 Project Operations. This feature will reach general availab...

1 day ago

We are announcing the ability to create static segments with up to 200,000 members in Dynamics 365 Customer Insights – Journeys. This fe...

1 day ago

We are announcing the ability to leverage rich media messaging across channels in Dynamics 365 Contact Center. This feature will reach general...

1 day ago

We are announcing the ability to standardize security role and system application docs in Microsoft Dataverse. This feature will reach general...

1 day ago