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Discover Microsoft Dynamics 365 and Power Platform's latest updates

Dynamics 365 Project Operations – Add support for Lookups on custom columns

We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

6 days ago

We are announcing the ability to ingest data in a normalized data structure format for process mining in Power Automate. This feature will rea...

6 days ago

We are announcing the ability to configure authentication with security agent in Power Pages. This feature will reach general availability on ...

6 days ago

We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

6 days ago

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

6 days ago

We are announcing the ability to evaluate voice agents by assessing spoken interactions through their text representations in Microsoft Copilo...

6 days ago

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

6 days ago

We are announcing the ability to analyze your processes in the process intelligence experience in Power Automate. This feature will reach gene...

6 days ago

We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...

6 days ago

We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general ava...

6 days ago