Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
Introduction In today’s fast-paced service industry, businesses struggle with manually processing service requests, assigning technicians, and...
Launch of the Power Automate Hosted Process license and hosted RPA latest updates including bring your own virtual network (VNET) & commit...
In this video tutorial, you'll learn how to incorporate custom AI prompts into your Power Apps canvas app using Power Virtual Agents. The tuto...
Omnichannel for Customer Service just introduced a new feature that allows the collection of feedback from agents on call quality. In this pos...
If you want to give your portal users access to the rich reporting features of Power BI, displaying your Power BI reports in Power Pages can b...
The CoE Power Chat session, scheduled for April 6th, unfortunately did not go according to plan. Despite 12 registrations, nobody was in atten...
Below is how the notification appears to the agents for the incoming conversation. In case the app is in the background the agent might miss t...
The next PASS Business Analytics Virtual Group meeting will be next week on Wednesday, February 21. We welcome Julie Hyman who will be t...
If you're looking to embed dynamic visualizations, dashboard and reports that showcase valuable information to a large audience, then this blo...
In this video, the speaker provides an introduction to Power Pages in a concise and informative way. Power Pages is an intuitive tool that ena...
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