Microsoft Power Virtual Agent: Latest updates

Dynamics 365 Contact Center – Evaluate closed conversations with Quality Evaluation Agent

We are announcing the ability to evaluate closed conversations, generate quality scores, and provide insights to help supervisors improve inte...

SharePoint: M365 Agent Access Insights for SharePoint and OneDrive sites

Rich insights on agents accessing content in SharePoint and OneDrive sites as part of SharePoint Advanced Management controls. Product SharePo...

Build autonomous agents in Copilot Studio | Your MCPs, your models & multi-agent

Build AI agents to automate complex workflows—like project planning and go-to-market strategies—without writing code, all with Microsoft Copil...

Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent

We are announcing the ability to update knowledge bases using Customer Knowledge Management Agent in Dynamics 365 Contact Center. This feature...

SharePoint: SharePoint agent usage statistics across all SharePoint sites

SharePoint agents’ usage statistics would be aggregated across all SharePoint sites and available for the SPO/tenant admin persona. Prod...

Configuring Virtual Network Gateway Connections Across Regions and Subscriptions

In today's increasingly connected world, businesses of all sizes rely on cloud computing to store, process, and analyze their data. As a resul...

Announcing General Availability of Multimedia Redirection (MMR) on Azure Virtual Desktop

Today we are announcing the general availability of Multimedia Redirection (MMR) for Azure Virtual Desktop users. MMR is supported on both Chr...

Group costs by host pool with Cost Management now in Public Preview for Azure Virtual Desktop

We’re excited to announce that Microsoft Cost Management has a new feature to help you group Azure Virtual Desktop costs with Azure tags! Now ...

Name update for Agent and associated resources in Azure Monitor - Container Insights

What is changing?   When customers enable Container Insights, Azure Monitor deploys a containerized collection agent. This agent is ...