Automate intent discovery and resolution with Customer Intent Agent
With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers....
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers....
We are announcing the public preview of a new security control that allows Power Platform admins to block the selection and use of agent autho...
Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...
Today, we’re announcing three major updates that bring the Microsoft Power Apps vision to life. The post Reimagining human-agent collaboration...
We are announcing the view Copilot and agent settings within Copilot hub in the Power Platform admin center. This will enable admins to centra...
When optimizing the schedule, the agent considers existing bookings as well as additional unfulfilled requirements. You can influence the sche...
IBM Power Virtual Server and Microsoft Azure Multi-cloud Integration Patterns &nbs...
You will learn to create a custom Virtual Table in Power Apps for retrieving data from an external source. Before we start, make sure to subsc...
This video highlights the latest improvements in custom multi-table (polymorphic) lookups that allow for the use of virtual tables. If you're ...