Elevate support excellence with Quality Evaluation Agent
As customer support organizations scale, maintaining consistent service quality becomes a challenge. Manual quality review...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
As customer support organizations scale, maintaining consistent service quality becomes a challenge. Manual quality review...
The prospect of agents running amok in Microsoft 365 tenants lessened a tad with the introduction of Entra Agent ID. Tenants will be able to m...
We are excited to announce the general availability of React and Fluent-based virtual code components in Microsoft Power Apps The post React a...
This incident review outlines a bug that occurred in one of Microsoft's internal monitoring agents, resulting in incomplete log data for some ...
Microsoft Intune has made the task of endpoint privilege management for standard users on Azure Virtual Desktop seamless. The release enables ...
Azure Virtual WAN is a service that provides simplified global transit networking architecture by bringing together various networking, securi...
If you're curious about accessing SharePoint and SQL data within Dataverse through virtual tables, you'll enjoy this demo by April Dunnam. Dat...
For those interested in the Power Platform, this screenshot summary for July 2023 offers a brief, easy-to-digest overview of the latest update...
Microsoft Teams Admin Center is introducing new virtual appointments analytics reports as part of the platform's premium functionality. This n...
If you're looking for an end-to-end solution that can help drive better customer experiences, look no further than Advanced Virtual Appointmen...
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