Dynamics 365 Customer Service – Record and review full‑screen representative activity
We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will rea...
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We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will rea...
Today, sharing a folder requires manually sharing each parent folder in the hierarchy. Outlook will simplify this by allowing users to share a...
We are expanding Microsoft Purview DLP for Microsoft 365 Copilot and Copilot Chat to safeguard web searches containing sensitive data. This re...
What if your CRM could tell your team exactly what to do next – and explain why? Sales and customer service teams using Microsoft Dynami...
Arun Potti introduces an Online FetchXML Formatter to aid Dataverse/Dynamics 365 CE developers in managing complex FetchXML queries. This ligh...
This release delivers quality and reliability improvements across nine modern controls in canvas apps, including Combo Box, Text Input, and Da...
Across industries such as financial services, healthcare, and public sector, organizations must enable customers to complete high‑trust action...
We move towards spring 2026 with strong momentum across the SharePoint Framework and an increasing sense of excitement across the ecosystem. S...
We move towards spring 2026 with strong momentum across the SharePoint Framework and an increasing sense of excitement across the ecosystem. S...
For years, we’ve been hearing how the Graph API is the de facto “control surface” of Microsoft 365 and should be used for al...
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