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Dynamics 365 CE: Test Security Roles Against Real Business Scenarios Before Release

Introduction A Dynamics 365 CE security role can look correct on paper while a user still sees records they shouldn’t—or can’t finish a task t...

DLP for Copilot Customizes Data Access Messages

A small but important change gives DLP for Copilot the ability to include custom compliance links in error messages when DLP blocks Copilot fr...

Click-to-Act Not Working in Customer Service Workspace Tabs with a Third-Party CTI Provider

Manage Microsoft 365 Copilot Plugins from the Microsoft 365 Admin Center

Building a Copilot plugin is the easy part. The harder question comes after: who gets to use it, who approves it, and what happens when someth...

Same Customer, Same Email, Twice: What Duplicate CRM Records Are Really Costing You

You just did an Email campaign for your biggest launch. Your customer opens their inbox and sees your offer. Then they see it again. Same emai...

Business Central 2026 release wave 2 (BC29): New notification bar

Hi, Readers.Dynamics 365 Business Central 2026 wave 2 (BC29) is generally available. More details: General Availability: Dynamics 365 Business...

Microsoft Viva: Insights and Copilot Analytics in GCC and GCC High

We are expanding the availability of Viva Insights and Copilot Analytics capabilities in Microsoft 365 Government Community Cloud (GCC, or GCC...

Dynamics 365 Business Central: Expense Agent – specify when receipts must contain a VAT number

Help ensure expense receipts include required company VAT information by applying your organization’s receipt validation rules. Expense Agent ...