How Copilot and Dynamics 365 Help Organizations Anticipate Churn Before It Happens
Customer Experience is No Longer Reactive For most organizations, customer churn doesn't actually begin with a cancellation notice. It starts ...
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Customer Experience is No Longer Reactive For most organizations, customer churn doesn't actually begin with a cancellation notice. It starts ...
The biggest security risk in your Dynamics 365 and SharePoint environment may not be a cyberattack. It could be outdated permissions. When emp...
Exchange Web Services (EWS) deprecation starts October 1, 2026, affecting cross-tenant Free/Busy, MailTips, and Calendar Sharing. Migrate to M...
We are introducing Planner capabilities in Microsoft 365 Copilot Chat. Users will be able to create, update, QnA Planner tasks and plans using...
Microsoft Teams Android device management in the Teams admin center will retire by August 31, 2026. Devices must connect to the Teams Rooms Pr...
Microsoft Teams Rooms on Android will support real-time Interpreter agent for up to nine languages, enabling multilingual meetings with voice ...
Microsoft Viva introduces targeted audience surveys in the Copilot dashboard, enabling authorized users to send Viva Pulse surveys to predefin...
Microsoft Teams will personalize meeting recaps by displaying them initially in each participant’s selected translation or interpretatio...
Microsoft Teams Rooms on Android will receive a modernized Gallery view in mid-August 2026, aligning it with Windows. Updates include consiste...
Microsoft Teams will introduce a “Report a meeting” feature starting August 2026, allowing users to report suspicious or malicious...
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