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Run case enrichment simulation to assess AI prediction quality in Dynamics 365 Customer Service 

The Case Management Agent in Dynamics 365 Customer Service empowers admins to measure AI‑powered field prediction accuracy against real organi...

Is Copilot Killing Microsoft Loop?

Microsoft 365 & Power Platform Call (Microsoft Speakers) – May 5th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Understand DAX Context in Power BI: CALCULATE, Filter Context & Row Context (Part 2)

How to Automatically Sync Dynamics 365 Security Roles to SharePoint Permissions: 2026 Guide

You’ve carefully configured security roles in Dynamics 365 CRM, controlling who can access what, down to the record level. But when you ...

How to Automatically Sync Dynamics 365 Security Roles to SharePoint Permissions (Step-by-Step)

You’ve carefully configured security roles in Dynamics 365 CRM, controlling who can access what, down to the record level. But when you ...

Microsoft 365 Copilot, human agency, and the opportunity for every organization

As AI and agents take on more of the execution, people have more agency than ever to unlock their ambition, direct what gets done, and own the...

Copilot Cowork: From conversation to action across skills, integrations, and devices

Today, we’re announcing additional capabilities in Cowork to expand on what it can make possible for you. The post Copilot Cowork: From conver...

Power Apps – Dataverse Agent users with Microsoft Entra Agent ID

We’re introducing a new feature in public preview, Dataverse Agent users, powered by Microsoft Entra Agent ID. Rollout of this feature will st...

Microsoft Copilot Studio – Information about the creation of classic style agents

We are announcing that we have enabled Microsoft 365 enterprise license customers to create classic style agents using the Microsoft Copilot S...